Everyone knows what HIPAA is - It’s regulation that exists to protect patient privacy & security. In most industries when a breach of data occurs, it is often caused by hackers or other cybercriminals. In the healthcare industry, it is the insiders themselves. The majority of the time it is done in an unassuming unintentional manner. In 2020, we're digitally more plugged in than ever, making it easier than ever to violate HIPAA. So what can you do to safeguard the patients and your career in not violating HIPAA?
When you engage with Clipboard Health, help us in never…
- Texting, Emailing or Calling us with a Patient’s name, social security number, date of birth, or any other personal info. These easily accessible channels make it easy to communicate (or shall we say, over-communicate). We prefer these accidental disclosures never occur.
- Sending in a Patient’s Chart, Medical History, their life story, you get the idea. There’s no reason for these patient medical records & documents to ever be electronically or physically (for those who like to snail-mail!) transmit to us.
In the event HIPAA-related information enters Clipboard Health at any time, we will change the patient’s data immediately to allow anonymity.
When you are at a Facility, what can you do to protect yourself from violating HIPAA?
- Never leave portable devices or documents unattended.
- Never disclose passwords or share login credentials.
- Do not text, email, (or even Snapchat or Instagram!) patient information. This rule applies to all transmission methods both electronic and physical. Did you know sending a patient-related photo is also considered sharing Patient Health Information (PHI)?
- Do not dispose PHI in regular trash. Shredders exist for a reason.
- Never access patient records out of curiously.
- Never take medical records outside of the Facility
- Do not access Medical Records on unsecure networks or personal devices
- Report! At the Facility-level and to us. Do it immediately. Let’s better end-patient security together.